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Attorneys continue to be faced with the challenges of adapting to a “new normal” in the advent of rapidly evolving societal and technological advances as well as increased competition from nonlawyers. Some have embraced change, automating with new systems, and adopting progressive attitudes. Others, to their detriment, remain in denial about the significant impact these changes have on their ability to prosper in tomorrow’s environment.
During this session, Cindy will discuss future trends including the rise of nonlawyers performing functions traditionally reserved for licensed attorneys and the steps that attorneys must take to flourish in an age of unparalleled innovation. We’ll touch on benefits, pitfalls, and ethical considerations when using ChatGPT in the law office setting. You will learn how to serve more clients with greater efficiency by making shifts in your practice management methods in the areas of time management, firm infrastructure, team building, and client relationship management.
This timely session is designed for attorneys who would like to be in better control of their workloads. Cynthia Sharp will share practice organization and management tools, offering detailed explanations as to how law firms benefit from the diligent and persistent use of these tools. This program will offer concrete strategies that attendees can adapt to their own personal style that will help them to:
Manage client expectations
Create a culture of client communication
Deliver top-notch client service
Develop a powerful and loyal staff
Stay on top of pending cases
Minimize daily stress and irritation
Agenda 9:00A.M.Twenty-first Century Threats Lawyers Must Face IMMEDIATELY Law Practice Management Overview Four Pillars of any Successful Business (including law firms) Introduction to Key Performance Indicators
9:30A.M.Practice management and activity mastery strategies to help attorneys improve productivity and remain compliant with MRPC 1.3 - Diligence. Concepts explored will include: Goal Setting Techniques including the Ideal Week and The Annual Vision Builder Five Power Strategies to Increase Law Firm Efficiency Three ways to improve efficiency by using ChatGPT – Benefits, pitfalls and ethical implications will be discussed.
10:30A.M.BREAK 10:45A.M.Ten Steps to Client Relationship Mastery Developing strong communication skills and habits will not only lessen the possibility of violation of MRPC 1.4 - Communication; but will also strengthen client relationships. Topics covered include: The Power and Impact of Effective Communication Four Keys to Avoiding Miscommunication Three Letters That Must Be Sent - ALWAYS - In EVERY Case! Tips for maintaining competency in a complex legal world
11:15A.M.Team Building Strategies Considerations in Hiring an Employee Delegation Dynamics Conducting Productive Staff Meetings Ethical obligations under MRPC 5.1 - Responsibility of Partners, Managers & Supervising Attorneys and MRPC 5.3 - Responsibility Regarding Nonlawyer Assistants
We will provide tools that will help attendees become more effective leaders and efficient managers.
11:15A.M.The Three Power Steps to Take NOW! - Concluding remarks Answering Your Questions
12:15P.M.Adjourn
HOTEL ACCOMMODATIONS: Please make your reservations with the Hilton Indianapolis Hotel and Suitesby CLICKING HERE or calling 317.972.0600.Please mention ICLEF when calling to book your reservation.Rates and reservations are subject to availability.
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