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AGENDA 8:50A.M.Welcome & Introduction Michael P. Bishop
9:00A.M.Leading with Dignity: It’s Essential Role in Resolving Conflict Donna Hicks, PhD, Weatherhead Center, Harvard University As dispute resolution evolves, mediators must enhance emotional intelligence ("El") to manage the complexities of conflict. This presentation explores the key EI components of self-awareness, self-regulation, motivation, empathy, and social skills. It teaches strategies to build trust, foster open communication, and manage emotions effectively. By mastering El, mediators can create an environment that encourages productive dialogue and more meaningful resolutions. 10:30A.M.Break
10:45A.M.Tips on Mediating Complex Cases Michael P. Bishop, Bishop Mediation and Arbitration
11:45A.M.Mediating Trust and Estate Cases John A. Cremer, Cremer & Lamb
12:15P.M.Lunch
1:15P.M.Emotional Intelligence in Mediation Stacie Hausner and Wendy W. Kramer, ADR Services
2:15P.M.Break
2:30P.M.Creating Human Connection and Trust in a Digital World Mark Scott, Scott Law Office and Mediation Center
3:30P.M.AI in ADR, Ethics, and Biases Cari Sheehan, Taft Stettinius & Hollister LLP
4:30P.M.Adjourn
6 CLE
6 CME Hours
1 Ethics
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